Roku authentication problem Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. Aug 10, 2024 · THIS IS STILL HAPPENING. If this fixes the problem for that channel it typically fixes it for all channels in that family that use Cloudpath authentication. Dec 15, 2023 · Roku Community Streaming Expert I am not a Roku employee, only a user like you. Virtually all of the movies I'm watching, except one, do not show up in the continue watching section. my his Mar 30, 2023 · Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. But it started happening again a few days ago. Went to my other Roku device which was working Oct 2, 2021 · Hi there, We thank you for your patience as we work on the issue with the Tennis Channel Roku app. STEPS: Please sign out of the app on your Roku. Also, we need to have the Tracker ID (when you Oct 23, 2023 · Hi, Community users! We highly appreciate you for bringing this to our attention. Get help with your Roku device from Official Roku Support. Has anyone found a May 22, 2021 · I've been struggling with the same issue on my Roku 3 and TCL Roku TVs. Problems with Roku channels Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. I thought Roku TV, light bulbs and service was so cool and now it is Apr 28, 2024 · ESPN says it's Roku's or YTTV's problem. Find answers to account, setup, and troubleshooting questions, and learn how to use your Roku device. Doesn’t happen on any of my other Rokus. Verifying access to content Nov 21, 2021 · Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. Ask questions, find answers and connect with other Roku users and experts. We have (4) other Roku Express units in other areas of our home. Also before the uninstall I deleted app data and cache to be safe. If this post solves your problem please help others find this answer by clicking "Accept as Solution. Rest assured that we will forward your concerns to the appropriate Roku team for further review and validation. Oct 25, 2023 · One thing that some have reported fixes this is going into the channel on your Roku, logging/signing out, then logging/signing back in again and authenticating with your TV provider credentials. Dec 12, 2023 · I've been trying to solve this problem for months but still found no solution whatsoever. If I open Max, th Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. The newest device has the microphone on the remote. Become a Roku Streaming Expert! Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. 1762787. Jun 11, 2024 · If you don't receive the verification email, you may: Request another email by re-entering your username and password. Kindly provide us with the following information so we can escalate this to our appropriate Roku team to investigate further: Device ID (DID/MAC) of Roku Smart Home device; Roku Smart Home device model number Apr 8, 2023 · Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. (Other models might be randomized expiring URLs with just server side SSL encryption, or some sort of DRM). Authentication via a third-party oAuth provider such as Google or Facebook is not supported. Every time I try to watch any HDR10+ supported content (which are mostly dolby vision content too) on platforms like Apple TV+ or Amazon Prime Nov 13, 2024 · Just upgraded from Roku Express to Roku Ultra LT, and I cannot log into AppleTV. Picture comes back on and then after a minute or so the picture goes off but the sound continues. Sep 10, 2024 · Hi, I had stopped my Hulu subscription but recently started it again (to watch new seasons of "The Bear" and "Only Murders in the Building"). For security purposes, Roku is unable to make modifications to your two-step verification settings. Sep 11, 2023 · Roku tells you the website NFL says to go to to authenticate your subscription. You tell NFL which TV provider account you have and you enter your credentials for that provider. We pay for the YES Network with our DirecTV satellite provider and we have never been able to watch the YES Network on our Roku devices. Below are several things you can try to fix the issue and get back online. Ask questions, find answers and connect with other Roku users and experts. Two days ago another roku devise stopped loading netflix. Note: If you are adding a subscription channel billed to your Roku account, you will need to resubscribe. Check the firmware update, it was updated overnight. I don't have an iphone or safari. The Roku remote works fine. Not a network issue because other devices (Roku express, IPads) on same network log in fine. I believe the problem started when I activated. Jan 20, 2024 · Roku Community Streaming Expert I am not a Roku employee, only a user like you. The past (2) Monday mornings, I attempted to put on Fox and Friends at 6:00 am. Mar 14, 2024 · Trying to use the Continue to Watch function in the "what to watch" section. 1. Dec 14, 2024 · Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. We understand your point and appreciate your input. Mar 20, 2024 · Use the following steps to turn off two-step verification while signed in to the app. Nov 7, 2023 · If able to connect again, then have narrowed issue down to an authentication issue and a password change should resolve it. Learn more. ABC, Paramount and Fox Live functions all work fine. There is an authentication problem between Roku and the NFL. May 24, 2024 · Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. I cannot launch the app on my Roku Devices. Jun 20, 2024 · I'm having the same problem. However, there is an annoying problem with support for audio description on Hulu (latest version on fully up to dfate Roku Ultra). Oct 4, 2024 · If the Wi-Fi settings screen on your Android phone or tablet says there's been an authentication problem, you won't be able to reach the internet properly. Sometimes these things can happen, but we do have steps to help fix this! If you feel there is a mistake after trying the following, please select ' Submit a Request ' above to open a troubleshooting ticket. Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again. How is this still a problem?? Cannot watch any live streams in the roku app on any of my 4 rokus, but working fine from any other device. If the issue persists on one channel after attempting the troubleshooting steps and videos from other channels play fine, please contact the channel provider's customer support team to report the issue and get help. 1 day ago · My Harmony remote says a problem with IP connectivity to Roku. You will then be prompted by the app to add a new phone number for two-step verification. Google (YTTV) says it's ESPN or Roku problem. Nov 21, 2024 · Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. Honestly, I sick of the run around. This happened months ago and then resolved itself. My paramount plus on the roku has stopped showing me my local channel, I pay for the upgrade to get Showtime and my local CBS. On one of the devices when playing anything on Paramount+ the picture goes out but sound continues. Personnally, I think the problem is with ESPN and it's mega media controller, Disney. Please provide some insight. Aug 1, 2023 · Roku Community Streaming Expert I am not a Roku employee, only a user like you. After much testing, the iss Thank you for sharing your input, . Tried all troubleshooting steps Will not log in. Any insight. Nov 17, 2020 · Roku Community Streaming Expert I am not a Roku employee, only a user like you. Nov 19, 2022 · It looks like the latest Roku update broke playback of the AirTV OTA playback via the Sling App. It is a problem with the authentication between the NBC channel you're trying to watch and your TV provider. May 4, 2023 · We put a Roku Express 4K+ device on a TV in our Master bedroom. All other devices connect to the network without issues. Grab the old apk from the link above and install it. Aug 15, 2024 · Restart your Roku device: Refer to earlier instructions to restart your Roku device. Hi @fteusc,. Dec 29, 2024 · Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more. Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X Nov 21, 2024 · Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. Each attemp goes to a dialog box that there is a problem, with buttons to Try Again and Not Now. I initially didn't have the specific Roku Paramount Plus channel, but added that one after reading the troubleshooting tips I could find. If I open Paramount + there are at least 3 movies in various states of completion - none of them show. Aug 27, 2024 · When I select the Wi-Fi network on the Roku, it prompts for the dorm/hotel credentials, but the browser on my phone, which I use to enter these credentials, fails to launch or says there’s no connection. Any assistance would be appreciated, thank you very much for your reply. . We'd like to let you know that we have received an update regarding the issue, our Tech Team was able to identify the bug that caused the issue with the access and right now are moving forward to formulating a fix which they will apply next once available. About three months ago one of the units quit loading net flix . I have all ESPN channels and SEC Network via my cable subscription but want to watch college baseball on Roku on the ESPN app. Fix from Roku says fix comes from iphone settings. Never had a problem with SECN+ streams but suddenly tells me “Media not allowed”. Roku Community Streaming Expert I am not a Roku employee, only a user like you. ". Jun 11, 2024 · To help protect you and your Roku account, we have added two-step verification (also known as two-factor authentication or 2FA) as an extra layer of security for your Roku account. I also posted the instructions in my review on the Play store. My local channel will show up on my laptop and my phone, but not on the Roku. The strangest thing happened; what came Feb 24, 2023 · The LIVE feature on NBC is not authenticating. Aug 29, 2024 · Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. My Roku Express+ 4K has a problem, most probably related to HDR10+. Could you give us at least one of your device's information? Our engineering team is requesting it so we can fully investigate the issue you have been experiencing. Initially, the issue occurred on one of my Roku devices where after selecting an OTA channel in the Sling App, it would just 'spin' on black screen. Sep 11, 2023 · However, using the same credentials, we are able to stream on iOS and Android devices. Nov 6, 2024 · I am not a Roku employee, only a user like you. This post will cover the SSL mutual authentica An authentication service then linked the customer's device to their account via an access token that was downloaded and stored on the device. Kindly provide us with the following details below to help us create a ticket effectively: Roku device mo Mar 17, 2024 · Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. Thank you for sharing your input, . Jan 25, 2022 · Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. Dec 20, 2024 · Roku Community Streaming Expert I am not a Roku employee, only a user like you. Mar 22, 2024 · Please be advised that the two-step verification on your Roku Smart Home app cannot be removed, as it plays a crucial role in securing your Roku account and the Roku Smart Home app. Oct 23, 2024 · Roku Community Streaming Expert I am not a Roku employee, only a user like you. (In some cases, you can return to using your original password with the special characters, in other cases, you can't. 0. We offer agent-assisted support for certain issues and devices. Jul 11, 2023 · I am trying to set up my 24" Onn Roku TV and I am in the authentication process and it is saying "we cannot reach you by email" and which I am not receiving any authentication email after trying factory resets, different networks and hot spots. However, we appreciate your input about this matter and our Roku team will be aware of this. Oct 3, 2024 · Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. For years this has worked just fine, the 2023 season is the first where this problem has occurred. In my investigating I swapped that one for another . [ family room to office as I rarely watch netflix in the office, problem averted]. Could you provide guidance on how to resolve this authentication problem with Roku? Jan 6, 2024 · Greetings from the Roku Community! We're glad to assist you with your problem logging into your Roku Smart Home app. Greetings from the Roku Community! We appreciate you letting us know about this. Jan 29, 2024 · I found a way to get the login failure fixed. It did not work but did show connected to OneDrive. Jan 29, 2024 · The fix I posted above still works for me and I just tried it on a new phone. The cloud connection issue isn't a problem with the provider channel. Oct 5, 2021 · I was finally able to figure out this issue, so posting the solution in case it helps any of you. I had to use someone else's phone number because you (Roku Support) said I could turn two-factor authentication off in your application and you LIED. ) This is kind of a router by router (firmware by firmware) kind of thing. You need to uninstall whatever version you have and then find, download, and then side load this version of the Roku app 9. Problem solved. Jan 9, 2024 · Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. Mar 9, 2024 · Ever since I purchased my first Roku Device in 2018, the YES App has been a never-ending problem. I have cancelled subscription to Pevac. Alternatively, if you have at least one Roku streaming device on your account, you may enter the last 5 characters of ANY streaming device ID currently linked to your Roku account to complete the two-factor challenge. I use a Samsung 22+ and Chrome. The provider verifies your account and either confirms or denies that your account with them provides access to that cha Mar 27, 2024 · I have four roku unit on my tv's . Nov 30, 2024 · Roku Community Streaming Expert I am not a Roku employee, only a user like you. How humiliating! If you text their number again and I said you wouldn't, that will be so nice. Apr 27, 2010 · One possible security model for video stream access is to use the same SSL mutual authentication technique that we recommend for accessing feeds. Also, we need to have the Tracker ID (when you We have 3 Roku devices. the App: Pevac Video for OneDrive. msmkav jquoko gjn wzvn tlxq cipc jeaho hivr dotra hjp